Last updated: September 15, 2026
1. Who we are
This website is operated by Icon X Agency (“ICONX”, “we”, “us”). For any privacy question or request, contact us at contacto@iconxagency.com.
2. What data we collect
- Brand inquiries: name, work email, company or website, campaign budget range and the goals you describe.
- Creator applications: name, email, channel or profile link, main platform, audience size and the description of your content.
- Call bookings: if you book a call, the scheduling tool (Calendly) collects the details you enter there.
- Technical data: approximate country and city derived from your IP address, browser type, the page from which you submitted the form and how you arrived (referrer and campaign parameters).
- Direct messages: the information you share if you write to us by email.
3. Why we use it and legal basis
- To answer your request, prepare proposals and manage the relationship before and during a contract (performance of pre-contractual measures and contract).
- To review creator applications and contact you about matching campaigns (your request / legitimate interest).
- To keep the website secure, prevent spam and understand which pages and campaigns bring inquiries (legitimate interest).
We do not sell your data and we do not use it for automated decisions with legal effects.
4. Who processes it for us
We use trusted providers that act on our behalf: Cloudflare (website hosting and secure storage of form submissions), Calendly (call scheduling) and Google Workspace (email). Some providers may process data outside the European Economic Area under appropriate safeguards such as Standard Contractual Clauses.
5. How long we keep it
We keep inquiry and application data for as long as needed to handle your request and maintain our relationship, and for up to 24 months after our last contact, unless a longer period is required by law or you ask us to delete it earlier.
6. Cookies and local storage
This website does not use advertising cookies. We use a single first-party measurement cookie (ix_v), holding a random number for 13 months, only to count visits and see whether someone comes back; it is not shared with third parties or used for ads. With it we record which pages you view, for how long, where you came from, your approximate country and city and the name of the network you connect from (for example your company’s); we do not store your IP. If you submit the form, that visit history is linked to your contact details so we can prepare your proposal. Only if you click “Accept” in the cookie notice does the site also load the Meta pixel and Google Analytics, which use their own cookies to measure and show you ICONX ads; if you click “Reject”, they are not loaded. To understand how you found us, it stores the source of your first visit (for example a campaign link) in your browser’s local storage and sends it only if you submit a form. If you open the booking calendar, Calendly may set its own cookies.
7. Your rights
You can request access to, rectification, erasure, restriction or portability of your data, or object to its processing by writing to contacto@iconxagency.com. You also have the right to lodge a complaint with your data protection authority.
8. Changes
We may update this policy. The date at the top shows the latest version.